Our Core Privacy Promise
Zero Data Retention: We automatically delete all files and processing data within 10 minutes. No exceptions.
What Information We Process
- Files: Only the files you voluntarily upload for metadata cleaning
- Technical Data: Basic processing logs (file size, type, processing time)
- Analytics Data: Anonymous usage statistics via Fathom Analytics (no personal data)
- No Personal Data: We never collect names, emails, or contact information
- No Behavioral Tracking: No individual user tracking or profiling
How We Protect Your Files
🔒
AES-256 Encryption
Military-grade encryption during processing
🗑️
Auto-Delete
Files removed within 10 minutes maximum
🛡️
Secure Processing
Isolated processing environment
📝
No Logging
File contents never stored in logs
Data Processing Timeline
1
File uploaded and encrypted immediately
2
Metadata removed in isolated environment
3
Clean file provided for download
4
All files automatically deleted (10 minutes max)
What We Don't Do
- Store files on permanent servers
- Access file contents beyond metadata removal
- Share file processing data with third parties
- Track individual user behavior or create profiles
- Require user accounts or personal information
- Keep processing logs beyond technical necessities
- Use invasive analytics or cross-site tracking
Cookie Policy
Minimal Cookies: We use Fathom Analytics for privacy-focused website statistics. No behavioral tracking or personal data collection.
Our service uses minimal, privacy-focused analytics to understand basic usage patterns.
We may introduce privacy-conscious advertising in the future to support our free service.
See our Cookie Policy for full details.
GDPR Compliance
While CleanMetadata is designed to be GDPR-compliant by default due to our zero-retention policy,
here are the key points for EU users:
- Lawful Basis: Processing is based on your explicit consent when uploading files
- Data Minimization: We only process the files you upload, nothing else
- Storage Limitation: Automatic deletion within 10 minutes
- No Profiling: We don't create user profiles or behavioral tracking
- No Cross-Border Transfers: Data processing occurs in secure, EU-compliant facilities
- Right to Erasure: Automatic - all data is deleted within 10 minutes
- Analytics Compliance: Fathom Analytics is GDPR-compliant with no personal data collection
Future Monetization Plans
Transparency Notice: We may introduce privacy-focused advertising to support our free service.
Any future advertising will maintain our privacy-conscious approach with contextual ads,
explicit consent mechanisms, and no sharing of file processing data with advertisers.
Technical Security Measures
- Encryption: AES-256 encryption for all file processing
- Secure Servers: Industry-standard server security practices
- Automated Cleanup: Scheduled deletion every 10 minutes
- No Backups: Files are never backed up or archived
- Memory Clearing: Processing memory cleared after each file
- Privacy-conscious Analytics: Only GDPR-compliant, anonymous usage statistics
Your Rights
Since we don't retain personal data, traditional data protection rights (access, deletion, etc.)
don't apply. However, you always have the right to:
- Contact us about our privacy practices
- Request information about our security measures
- Report any privacy concerns
Contact Information
For privacy-related questions or concerns, contact us through our
contact page.
Changes to This Policy
We may update this privacy policy occasionally. Any changes will be posted on this page
with an updated "Last updated" date. We recommend reviewing this policy periodically.
Questions? Our privacy practices are designed to exceed industry standards.
Contact us if you need clarification on any aspect of our data handling.